Dell, along with Sony, has identified a potential issue associated with certain
batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile
Workstation™ notebook computers. In cooperation with the U.S. Consumer Product
Safety Commission and other regulatory agencies, Dell is voluntarily recalling
certain Dell-branded batteries with cells manufactured by Sony and offering
free replacements for these batteries. Under rare conditions, it is possible
for these batteries to overheat, which could pose a risk of fire.
Potentially affected batteries were sold with the following models of Dell
notebook computers or provided or sold separately as secondary batteries:
o Latitude: D410, D500, D505, D510, D520, D600, D610, D620, D800, D810;
o Inspiron: 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m,
6400, E1505, 700m, 710m, 9400, E1705;
o Dell Precision Mobile Workstations: M20, M60, M70 and M90; and
o XPS: XPS, XPS Gen2, XPS M170, and XPS M1710.
In addition, these batteries may have also been provided in response to service
calls. The batteries were shipped to customers between April 1, 2004 and July
18, 2006. The words “Dell” and one of the following are printed on the
batteries: “Made in Japan” or “Made in China” or “Battery Cell Made in Japan
Assembled in China”.
If you have a battery pack affected by this recall, you should immediately
discontinue use of the battery. You may continue to use your notebook computer
safely by turning the system off, ejecting the battery, and using the AC
adapter and power cord to power your system until your replacement battery is
received.
Please go to www.dellbatteryprogram.com to determine if you have any batteries
that are subject to this recall and to order the replacement batteries. Dell
will provide a means for you to return the affected batteries for proper
disposal. If you have additional questions not covered on the recall website,
or cannot access the website, please call Dell toll-free at 1-866-342-0011,
Monday through Friday, 8:00 a.m. to 6:00 p.m. Central Time.
Customers also can write to the company at Dell, Attn: Battery Recall, 9701
Metric Blvd., Suite 200, Austin, TX 78758. Please note that only the
described batteries are subject to this recall and not the notebook computers themselves
